SUPPORT

Technical Support

Download

News

Technical Support

1) Customer Support

We provide our partners with the compete technical support for sublimation paper, ink and equipment at real time communication channel.

- Full demonstration for sublimation paper, ink, and equipments

- 24 hours communication and back-up system

- Trouble shoot and repair

2) Training

We provide our partners with the compete technical support for sublimation paper, ink and equipment at real time communication channel.

- Installation and Operation of the equipment

- Training at factory and the customers' site

- Video conference

3) Consulting

We provide the consulting service through which our partners are able to choose the most optimized solution.

- Designing the complete solution perfectly turned to the work type of each customer.

- Selection of sublimation paper, ink and equipment

- Operating the customers' workshop center